Yes — we ship to 50+ countries with tracked delivery. Every order receives a tracking number by email as soon as it leaves our warehouse.

Australia: 3–7 business days. North America & Europe: 7–14 business days. Rest of world: 10–21 business days. Handmade items may need 1–3 extra days for preparation and blessing before dispatch.

Orders may be subject to your country's import taxes or duties, which are the buyer's responsibility. Most orders under common duty-free thresholds arrive without extra charges.

If your item arrives damaged or isn't what you ordered, contact us within 14 days of delivery with photos and we'll replace it or refund you in full. Because our products are handmade and ritually prepared, we can't accept change-of-mind returns on used items.

Email us photos of the item and packaging within 14 days. We'll send a replacement or full refund — no need to ship the damaged item back.

Yes. Every bowl is hand-hammered by artisan families in the Kathmandu Valley whom we work with directly. No two bowls are identical — each has its own voice.

Keep bowls dry and wipe with a soft cloth; avoid harsh cleaners. Malas prefer to rest away from direct sunlight and water — oils from regular use naturally deepen their colour over time.

Browse our Adventures page, pick a journey, and send an inquiry via the contact form. Our Himalayan team responds within 48 hours with dates, pricing and a preparation guide.

Not for most. Langtang and Annapurna suit fit beginners; Everest Base Camp needs good fitness; Mera Peak requires prior trekking experience. Every journey includes licensed local guides and full support.

Nothing — it's free forever. Members get exclusive offers, early access to new courses, and priority trek booking. Join here.